8 Years of Experience
04-01-2021 - 05-01-2021Cousera
Google IT Support Certificate
Coursera Google IT support Certificate is a 6 course IT support class offered and taught by google. I learned the network model, Linux, DNS and Active Directory.
09-19-2018 - 06-04-2020Linn-Benton Community College
Network and Computer Administration
Learned about Indepth Computer networks. Class ended with CCNA training
03-22-2022 - 03-31-2022LinkedIn Learning
Become a Network Administrator
Network administrators play a vital role in managing and maintaining an organization's computer network. Begin your career in information technology (IT) as a network administrator, and learn the essential skills you'll need to organize, install, and support a Cisco network.
12-07-2020 - 04-13-2021TTEC
Customer Support Rep.
Worked for Aetna Insurance as a customer support rep.
09-26-2021 - 09-26-2023Global Service Department (The Church of Jesus Christ of Latter-day Saints)
Worked on the Web feedback support Team, training new employees on how to solve issues and respond to user if needed, Used ServiceNow, learned to troubleshoot/ find bugs users are reporting, learned how to write Work notes for future reference.
09-15-2018 - 06-04-2018Philomath High School
Student Help Desk
Helped IT Support with small Tech projects including Install OS on new computers, replacing hard drive and teach teacher basic support.